QI see a book or product that I like. What do I do now?
ABecause our special offers often expire within a day or so after being presented on our site, the best thing to do when you find a product that you want is to click the appropriate store button in the product post as soon as you can. All buttons that lead you to a product will state the name of the store we are sending you to. For eBooks this will most commonly be Amazon.com, but other products may be found elsewhere. In some cases you may find more than a single button in a product post. This means you have your choice of stores, each named on the corresponding store button, to choose from. It is our promise to you that our buttons will always be labeled with whichever store we are passing you on to. Unless otherwise specified, all products you purchase will be through 3rd party stores.
QIf I purchase a product using your site, do you keep any of my personal or credit information?
AIn all cases where you are passed to a third party store (ie, Amazon, Barnes & Noble, etc) any and all personal information that may be transferred is done strictly between you and the 3rd party. Pixelscroll or HotZippy does not collect personal information from our users for products purchased outside of our site and we NEVER see nor capture any credit card or payment information. In some cases we insert an affiliate code via a browser cookie which will identify our site as the origin of the potential 3rd party sale. In these cases, HotZippy’s affiliate account may gain a small referral fee for any transaction completed on that 3rd party site. There is no personally identifiable information contained within this cookie that isn’t already available (by your browser privacy settings) publicly and exists solely to identify our site as the referrer to the sale for any eligible commission we may be due. If we do receive a commission for a sale, the only information we receive is that a sale has been made but that data is presented to us without any reference to a person or business that has made said purchase.
QHow do I read Kindle books on my iPad, Nook or other devices?
AYou don’t need to own a Kindle device to enjoy Kindle books!
There are many means of reading Kindle books without a Kindle device. Amazon offers free Kindle Reading Apps for most devices. Here is a list of the apps provided directly by Amazon. Scroll beyond these links for more information about devices not mentioned in this list.
KINDLE CLOUD READER
As you will notice by the links above, there is a decided lack of Kindle Reading Apps for the various “Nook” brand of tablet and e-Reader devices. One can only imagine this is of course a purposeful gesture … but there are options. Just as Amazon offers no specific Kindle app resource for the Nook, Barnes & Noble initially offered no out-of-the-box method for adding a Kindle app to their devices. However, earlier in 2013, in an effort to step up the competition against Amazon’s Kindle Fire tablet, B&N added the Google Play Store to their Nook HD and Nook HD+ tablets, which of course would make the Android Tablet accessible to these particular Nook tablets.
Older Nook Color tablets were left out of this upgrade but there are some easily accessible products that will, by simply installing a MicroSD card into the device will automatically “root” or place a shell around the Nook Color operating system effectively turning the Nook Color into an Android tablet. One such product that we’ve used here in our office is NOOKANDROID – 16GB Nook to Android Micro SD Card for Nook Color (BNRV200).
For other devices, specifically eReader devices (Nook, Kobo, etc) there are some products available that help you translate between eBook formats. If for example you wish to load Kindle eBooks onto your Nook or translate all of your books in Nook format (ePub) to Kindle format (mobi), you can use an eBook management and translation software such as Calibre. You can download this free software here. Please note that Calibre does NOT support the decoding of DRM nor the translation of DRM protected titles.
Q Can you help me resolve a sale that I made in error on a 3rd party site?
ANo. Unfortunately all purchases made between the buyer and the seller are ruled and settled by the terms of the purchase itself and thereby must be negotiated within that contract. Pixelescroll or HotZippy LLC cannot intervene on either party’s behalf once a service has been rendered or a product has been sold outside our site. Use common sense and best practices when completing purchases through 3rd party sites.
Q Can you teach me how to use my new device?
A No. Unfortunately due to the wide variety of possible devices that can be used to access the material we promote it is unfeasible for us to be able to provide training or troubleshooting for devices. You should refer to any troubleshooting documentation or support outlets provided by the manufacturer of your specific device.
We can provide troubleshooting or exploratory services if you are experiencing technical issues with the usage of our site. Please use our CONTACT FORM to tell us about any issue you are experiencing.
Q Why are some of these books free? What’s wrong with them?
A Authors often times will make one or more of their titles free to consumers in an effort to gain new readers or to promote a title in a series they have written. To answer the question: nothing. These are the same titles authors sell for full price or are priced at $0.00 as a regular price (known as ‘permafree’).
Q I REALLY REALLY like your site and want to help keep it going. Do you accept donations?
A At this time we do not accept donations but we do appreciate your enthusiasm. If you really want to help us out here are a few things you can do:
- Purchase products we promote.
- Spread the word about our site anywhere and everywhere you can think of.
- Fund a promotional giveaway.
- Fund an author promotion or contest.
Want to learn more about any of these items? Got any other ideas? Contact us using our CONTACT FORM.
Q I have a question that isn’t addressed here. What can I do?
A Use our CONTACT FORM to ask us anything not covered here!